Real Estate · Luxury Villas · NRI Buyer Case Study

-44% Cost Per Booked Site Visit — With Better Buyers

Aurelia Villas, a luxury villa development built for NRI buyers, was running the same mass-market real estate ads as every mid-market apartment project nearby — and paying for a flood of curious local browsers who never booked. Here's how curated NRI targeting, timezone-aware scheduling and video-call booking flows cut cost per booked site visit by 44% while lifting the quality of who actually showed up.

★★★★★5.0/5 5-month engagement Curated NRI targeting + video-call booking flows
44%
lower cost per booked site visit, same targeting spend
2.6x
increase in NRI buyer bookings matching the ideal buyer profile
37%
fewer unqualified local browsers booking site visits
Real Estate
Luxury Villas
NRI Campaigns
Client

Aurelia Villas

Luxury villa development targeting NRI buyers, Coimbatore

Starting point

High cost, low buyer fit

Mass-market ads pulling curious local browsers, very few genuine NRI bookings

Engagement window

5 months

Ongoing performance marketing retainer

Services

Performance Marketing + NRI Campaign Design

Curated targeting, timezone scheduling, video-call booking flows

The challenge

Luxury Buyers Don't Click Mass-Market Ads

Aurelia Villas is a genuine luxury product built for NRI buyers — but its campaigns were built like every other real estate ad in the market: broad targeting, generic brochure creative, and a "book a site visit" form that assumed the buyer was local and free on a weekday afternoon. NRI buyers don't work that way — they browse odd hours dictated by timezone, want to see a serious video walkthrough before committing to a flight home, and expect a direct line to someone who can talk numbers over a video call. Instead, the budget was pulling in local browsers curious about a landmark project, most of whom booked a visit and never seriously considered buying.

70%+ mismatch of booked site visits were local browsers with no real purchase intent, before targeting was refined
01 — What we did

The Curated NRI Targeting Playbook

1Week 1–2

NRI Buyer & Market Audit

Mapped the geographies with the heaviest concentration of NRI buyers for this project — US, UK and Gulf markets — along with their timezone-shifted browsing patterns.

2Week 2–3

Curated Creative & Landing Pages

Replaced the generic project brochure with a proper video walkthrough, drone footage and legacy-home-plus-investment messaging built specifically for an NRI mindset.

3Month 1–2

Timezone-Aware Ad Scheduling

Shifted ad delivery to match evening and weekend browsing hours in each target country instead of running on an India-only clock.

4Month 2–3

Video-Call Booking Flow

Introduced a "book a video call" option alongside "book a site visit," letting NRI buyers pre-qualify with the sales team before ever booking a flight home.

5Month 3–4

Geo & Audience Exclusions

Excluded low-intent local audiences and budget-draining geographies, reallocating that spend into the highest-converting NRI segments.

6Month 4–5

Concierge Follow-Up & WhatsApp Nurture

Set up a dedicated NRI relationship manager and a timezone-appropriate WhatsApp nurture sequence to carry leads through to an India visit.

i

Luxury and NRI targeting reward precision over volume. Cutting audience size by more than half while sharpening intent signals is what dropped cost per booked visit — chasing reach here would have made the problem worse, not better.

02 — Results

From Curious Browsers to Qualified NRI Buyers

Cost Efficiency
-44%
cost per booked site visit

Curated NRI targeting and timezone scheduling cut wasted spend on unqualified local browsers.

NRI Buyer Share
18% → 54%
of bookings now genuine NRI buyers

The buyer mix shifted decisively toward the audience this project was actually built for.

Video-Call Adoption
89%
show-up rate on booked video calls

Pre-qualifying over video before a site visit meant far fewer wasted flights and walk-ins.

Cost Per Booked Site Visit
5 mo
Cost per visit
-44%
NRI buyer share
54%
Video-call show rate
89%
Channel Cost Per Visit
Live
ChannelCost / Booked Visit
Meta NRI-country targeting₹9,400 ₹5,100
Google Search (investment intent)₹8,100 ₹4,600
YouTube video walkthrough₹11,200 ₹5,800
WhatsApp nurture retarget₹6,700 ₹3,300
Timezone-scheduled display₹10,500 ₹5,900
03 — In their words

What the Sales Team Says

★★★★★

"Our biggest problem was never traffic — it was the wrong traffic. Once the targeting was rebuilt around how our actual NRI buyers search, browse and book, our cost per site visit dropped by nearly half and the people walking in were finally the people this project was designed for. Video-call bookings alone have changed how our whole sales team works."

MK
Meera Krishnan
Sales Head, Aurelia Villas
Methodology

Cost per booked site visit is calculated from ad-platform spend divided by CRM-confirmed, sales-attended site visits, not raw form fills. NRI buyer share is tagged by the sales team at first qualifying call based on stated residency and buying intent. Timeframe and starting baseline stated above, as with every case study we publish.

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