Education · Social Media Case Study

Shrinking Walk-Ins to 3.4x Admission Enquiries This Intake

Evergreen International School Group watched walk-ins slide for three intake seasons straight while a generic Instagram feed sat untouched. Here's how a reels-led, dual-audience content strategy turned admission season around in five months.

★★★★★5.0/5 5-month admission season Reels-led social strategy
3.4x
admission enquiries vs. the prior intake season
4.2K → 17.6K
combined Instagram followers across 3 campuses
1.4M
views on the top-performing campus-tour reel
Education
Social Media Strategy
Reels & Content
Client

Evergreen International School Group

3-campus K-12 school group, Chennai

Starting point

Walk-ins down 3 seasons running

Generic feed, sporadic posting, no admissions link, 10 weeks to intake

Engagement window

5-month admission season

Now an ongoing calendar-timed retainer

Services

Social Media

Strategy, content, community, lead capture

The challenge

Admission Season Looming, Walk-Ins Shrinking

Evergreen International School Group had built its reputation across three Chennai campuses on word of mouth and neighbourhood walk-ins — and for three admission seasons in a row, walk-ins had been falling while two newer competitor schools ran slick campus-tour reels that parents were forwarding to each other on WhatsApp. Evergreen's own Instagram was a scrapbook of sports-day photos posted whenever someone remembered, with no consistent voice, no admissions link in the bio, and nothing built for the two audiences who actually decide together — students who discover schools on Instagram and parents who verify everything on Google before ever booking a campus visit. With ten weeks to the intake deadline, the principal, Mrs. Lakshmi Narayan, needed enquiries moving before hoardings and newspaper ads could even be printed.

37% fewer walk-ins than the previous intake season,
before the campaign began
01 — What we did

The Reels-Led, Dual-Audience Strategy We Ran

1Week 1

Audit & Competitor Benchmark

Reviewed all three campus accounts and the two competitor schools already winning attention on reels ahead of intake season.

2Week 2

Dual-Audience Content Pillars

Built separate but connected tracks: campus-life reels for students, and accreditation, safety and outcomes content for parents.

3Weeks 2–4

Campus-Tour Reel Production

Weekly reel shoots across all three campuses — classrooms, labs, sports days and student takeovers, edited for retention in the first three seconds.

4Month 2

Meta Lead Capture

Layered in Meta lead-form ads behind the best-performing organic reels, routing every submission straight to admissions.

5Month 3

Community & Parent DMs

Daily comment and DM response within the hour, plus a WhatsApp follow-up sequence for every enquiry that came through Instagram.

6Month 4–5

Enquiry Attribution & Counselor Handoff

Added a simple "How did you hear about us?" field to the enquiry form, tying every reel back to real admission conversations.

i

The parent track moved the needle as much as the student track. A single "day in the life of Grade 3" reel aimed at parents outperformed every sports-day post the account had ever published — reassurance content converts faster than pride content.

02 — Results

From Shrinking Walk-Ins to a Full Enquiry Pool

Admission Enquiries
3.4x
enquiries vs. the prior intake

A reels-led, dual-audience strategy filled the enquiry pool weeks ahead of the deadline, not days before it.

Instagram Growth
4.2K → 17.6K
combined followers across 3 campuses

More than 4x growth in five months, with no follower-buying shortcuts.

Reel Reach
1.4M
views on the top campus-tour reel

A "day in the life of Grade 3" reel aimed squarely at parents became the account's best-performing post ever.

Instagram · Follower Growth
5 mo
Followers
17.6K
Enquiries
3.4x
Top reel views
1.4M
Top Performing Content
Live
ContentResult
"Day in the life of Grade 3" reel1.4M views
Campus lab & facilities tour reel520K views
Admission open carousel9.4K saves
Principal Q&A live session340K views
Alumni success story reel210K reach
03 — In their words

What the Principal Says

★★★★★

"We'd been losing walk-ins to schools with flashier Instagram accounts for three years and didn't know how to fix it ourselves. This season we had 3.4x the enquiries of last year, and parents were quoting our own reels back to us on campus tours. Admissions have never felt this in control."

LN
Mrs. Lakshmi Narayan
Principal, Evergreen International School Group
Methodology

Follower and reach figures come from native Instagram Insights across all three campus accounts. Admission-enquiry growth is measured against the prior intake season's enquiry count from the school's own admissions register, not estimated. Timeframe and starting baseline stated above, as with every case study we publish.

Next Step

Get Your Free Admission Funnel Audit

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